Great! @Zorg20 did you write this? @TEDxMaastricht: My dream for healthcare : http://twurl.nl/mea7ql
As I wrote recently on my posterous-blog the most important factor to change healthcare costs literally nothing : Com-passion.It is heart-to-heart attention as one of my colleagues lately stated. It is trying to understand what puzzles or is needed by the other (patient) and how to help him or her. Com-passion : it is both and separate a very important aspect of healthcare. Without passion, no great things have happened. Histories show passion and drive made the difference, not money, not legislation. Com-passion is NOT facing patients with a paternalistic kind of feeling nor feeling sorry for them.